October 16, 2021

Scaling New Heights Special Featuring Ernest Cook and Fujitsu

This week we conclude our Scaling New Heights preview sessions with two great guests! My good friend Ernest Cook is going to join us to introduce his sessions. One of my favorite Vendor partners, Carlos Jackson from Fujitsu will also be joining us to introduce their new scanner and software and also giving away a free scanner to one lucky attendee!
October 9, 2021

Scaling New Heights Preview Featuring Shanita Jones & Kathy Grosskurth

This week we have two special guests joining us, Shanita Jones Cpa & Kathy Grosskurth to discuss their sessions at Scaling New Heights and continue our conversation around the benefits of attending conferences in person! As a reminder, those who register and attend this week and next week will be entered to win a New Fujitsu Scanner!
September 25, 2021

What do Non Profits and Construction Companies Have in Common

During this week’s episode we are joined by Audrey Blackburn (Blackburn Consulting) and Marc Visent (Knowify) to talk about their roles in the upcoming accounting conference Scaling New Heights. Audrey introduces her session “Non-Profit Advisory” Beyond the Books which will be an interactive session that is sure to be a lot of fun. Marc starts off by sharing some exciting news for Knowify before talking about the new partnership with Intuit.
September 18, 2021

Scaling New Heights Preview Session

This week I am excited to kick off my multiple week Scaling New Heights Sneak Peek Series with Ingrid Edstrom and Ruth from bookkeep.com. During this weeks episode, we will get to hear a little bit about their sessions and the events that are planned. Also those who register for this special series and attend will be entered in for a drawing of a free Scaling New Heights ticket!
August 14, 2021

Intuit Improves their ProAdvisor Customer Support

Ted Callahan (Director, Accountant Segment Leader) and Mike Mioduski (Principal Customer Experience Leader) visit QB Community Live to discuss the improvements being made to Intuits ProAdvisor Support Program. During this episode, we learn about Intuit’s plan to onshore their phone based customer support team as well as other initiatives to help get people to the right support agent even faster than before.
July 24, 2021

How to Tackle a Growing Backlog of Tasks

If you are like me, you struggle with an ever growing list of follow up tasks and action items. I have tried using numerous different task management applications, I have tried calendar blocking, I even tried wishing on a star. During this week’s session we are joined by Kristen Nies Ciraldo and Richard Roberts-Roppa we discuss the root causes of procrastination and how to tackle a growing backlog of tasks.